Terms and conditions
1. General conditions
The present contract - Terms and Conditions has been established between the Helian NaTour Travel Agency Ltd. (hereinafter referred to as a tour operator) and on the other hand, the passenger (or passengers hereinafter) on the listed date and place.
For all trips/services organized by the tour operator the present contract and 281/2008 Government Regulation provisions shall prevail. This Agreement shall be governed, construed, interpreted, and enforced in accordance with the Hungarian Law. Any legal dispute which may arise between the Parties will be dealt with by the Court of Pécs (Hungary), and it shall be settled through negotiation or mediation. If both of the parties don’t agree with the result, all disputes shall be settled by Arbitration or/and Court.
2. Data of the tour operator:
|Name of the Company:
||Helian NaTour Kft.
||Baranya Megyei Cégbíróság, Pécs
|Bank account number:
Before making a reservation at Helian NaTour Ltd. Tours we encourage you to read these Terms and Conditions carefully, as they constitute a contract agreement between Helian NaTour Ltd. and you from the time the booking is made. The person who makes the booking accepts these conditions on behalf of all the people in the group and is responsible for all payments due.
By submitting a booking you confirm to us that you comply with these arrangements.
Once you have submitted your booking and personal details through www.helian.hu/en, you will receive a confirmation and pro-forma invoice of your booking via e-mail.
4. Payment and Cancellation policy
All Prices quoted on Helian NaTour Travel Agency Ltd. are in Euros (€) and per person, unless otherwise specified. All payments and refunds are due in Euros. Helian NaTour Travel Agency Ltd. is not responsible for any changes in currency exchange rates that might occur from the time of booking until a refund is made.
All rates quoted or shown in our tariffs are based on current prices. All prices mentioned on this site include value-added tax. Helian NaTour Travel Agency Ltd. reserves the right to alter or change already published prices on the website without notice in the event of currency fluctuation, government taxes, or any such costs increases that is outside Helian NaTour Travel Agency Ltd.' control.
Helian NaTour Travel Agency Ltd. reserves the right to alter routes, itineraries or departure times without prior notice should this be necessary due to weather or other reasons that are beyond Helian NaTour Travel Agency Ltd.' control. Please notice that in the case of changes of flights, the passenger is responsible for any additional costs that become payable as a result of such changes.
Any increase due to changes in government laws, i.e. tax changes will be added to the invoice.
If a day tour, package or group tour is cancelled due to circumstances outside our control or minimum numbers are not reached, we will refund the money you have paid. Helian NaTour Travel Agency Ltd. shall then have no further liability towards you.
Cancellation of a client’s booking must be confirmed in writing to Helian NaTour Ltd. Cancellation charges are calculated on the day when notification is received by Wolfhound. The Table below shows the number of days before departure dates that Wolfhound receives written confirmation of cancellation, and the percentage of tour fare, including any surcharges that will be imposed on the client as cancellation of charges.
till 15/March/2017 0%
from 16/March/2017 to 31/March/2017 50%
from 1/April/2017 to 20/April/2017 75%
within 10 days, or in case of no-show at the accomodation 100%
If the reason for the client's cancellation is covered by the client's insurance policy, the client maybe be able to make a claim under that policy.Once the tour has started, no refunds will be made under any circumstances for any unused sectors or sections.